Customer story

How Havana Event Rentals went from booking in the DMs to a real booking site — in a day

Havana Event Rentals is an event & party rental company in Ontario, CA, serving the Inland Empire. It was the first business to launch on Renterra. Here's how it got online.

The challenge

Like most small rental businesses, Havana took bookings the hard way — Instagram DMs, texts, and a spreadsheet to track what was available on which date. That meant slow replies, double-booking risk, and no clean way for customers to see the catalog or reserve a date themselves.

The setup (same day)

With Renterra, Havana loaded its real inventory — tables, chairs, linens, tents, heaters — with prices, quantities, and photos, dropped in its Mediterranean-coastal branding, and published a booking storefront the same day. No developer, no agency.

How it works for Havana's customers

A customer picks their event date, sees exactly what's available, and reserves in a few taps. Havana gets notified instantly, confirms availability and final price, and the customer pays cash on delivery or pickup — no online card needed. (Havana runs cash-only; on Renterra that's a single setting.)

The result

Havana now has a branded booking site at a fraction of what agencies or enterprise rental tools charge — $9/month, no cut of its bookings. Reservations come in through the site instead of the DMs, availability is always accurate, and the whole catalog is online for customers to browse.

Why Renterra

Built specifically for event & party rentals — date availability, quantities, deposits, delivery zones, and a rental-policy agreement at checkout. Cash-first: start taking bookings immediately, connect Stripe for cards whenever you're ready. $9/month + 1¢ per booking, no contract, no cut of your sales.

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