Frequently asked questions

$9/month plus 1¢ per booking. No setup fees, no per-seat pricing, no contract. Start with a 14-day free trial — no card required. More in Account & billing.

No, never. Renterra charges only $9/month + a penny per booking. Your renters pay you — cash, or your own Stripe into your bank. We take no percentage of your sales.

After your 14-day free trial. No card is required to start, so you can build your site and take cash bookings first.

Yes — no contract. Cancel from Settings → Billing and you won't be charged for the next cycle.

No. Every account starts in cash mode and can stay there for good. Collect cash on delivery or pickup, and confirm each booking yourself.

Connect your own Stripe in Settings → Payments. Card payments then land in your bank account — Renterra never holds your rental income.

Whatever fits the order. Many owners run a mix: cash for local will-call, cards for deliveries and bigger events. You can switch anytime.

Most owners are live the same day. Sign up, add a few items and publish — about 15 minutes. See Getting started.

No. You build your storefront with the drag-and-drop builder, AI or a template, and manage everything from a simple admin.

You set how many of each item you own; Renterra subtracts confirmed bookings for a date and shows only what's free, so you never double-book. See Take bookings.

Yes. Add it in your console and set the DNS records — an A record to 76.76.21.21 for an apex domain, or a CNAME to cname.vercel-dns.com for a subdomain. SSL is automatic. Full steps in Connect your custom domain.

Yes. It's white-label — your logo, colors, copy and domain. Customers see your brand; Renterra runs invisibly in the background.

You do. Your catalog, customers and bookings are yours, and you can export them if you ever leave.

Start with this Help Center — the guides cover the whole product end to end. For account questions, reach out from your admin.